NJ Hospital Improves Patient Experience with Free E-Cards

This is a special video blog post edition.

Saint Barnabas Medical Center in New Jersey prints and delivers free, same-day e-cards to patients.  It’s a small, patient experience touch-point that can make a big difference.

(Note: WordPress has disabled video play in emails, so please watch this video directly on my site.)

Harvey Chimoff is a marketing and business team leader who drives performance in consumer products and manufacturing companies.

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