Basketball-Playing Cop Demonstrates Power of Touchpoint Marketing

Everything can be marketing and everyone can be a marketer.

Officer Bobby White and neighborhood basketball players. Credit: Gainesville, FL police department.

Officer Bobby White and neighborhood basketball players. Credit: Gainesville Police Department.

Consider the unlikely example of Officer Bobby White from the Gainesville, FL police department. The policeman responded to a complaint of kids playing basketball too loudly on a residential street. Maybe the neighbor who called police should have been investigated, but I digress.

What does this police story have to do with marketing?

Everything. As you’ll see in the video below, Officer White produced more in a few minutes than any multi-million dollar community relations campaign the town of Gainesville could have commissioned. Continue reading

19th Hole Marketing: Positioning Requires a Decision

I just couldn’t get 100% comfortable with the gunshot-type-sound every time my partner hit the ball during a round of golf this summer.

If you’ve played golf or listened closely on TV, you understand the thwack of the driver or the whoosh of a good iron hit.  And, if you’ve been to a gun range, you know the sound of a firearm.  But you wouldn’t expect a gun sound on a golf course.

That’s what you get with the EZeeGolf Power Driver, which automatically drives a ball down the fairway.

There’s also a worthy strategic marketing discussion to be had.

Continue reading

Marketing is Fun, Differentiation is Hard. Part 2.

This is part two of a three-part series on marketing differentiation.

Part 1 highlighted New York City wine retailer Taste Wine Company (User Experience Innovation Creates New Kind of Wine Store).  The innovative idea propelling this new venture:  shoppers can taste every bottle before buying!

Today, in Part 2, we take a look at global hotel brand Mama Shelter, and how its founders are putting a different spin on the US boutique hotel business.

Credit: Mama Shelter.

Credit: Mama Shelter.

 

 

Redefining Boutique Hotel Experience for an American Audience

The Mama Shelter hotel brand is an example of both marketing differentiation and a global-brand applied geographically. Continue reading

Texas Bus Company Caters to Fed-Up Air Travelers

You might think the bus transportation business – and bus operator marketing – are boring.

That’s the wrong answer in Texas, where a new company offers a unique transportation option to fed-up Lone Star State travelers.

Credit: Vonlane.

Credit: Vonlane.

Vonlane puts a smart-differentiation twist on the old-fashioned bus ride.  It’s a reminder that when you think like an end-user, you may find a path toward commercially successful differentiation.

Vonlane demonstrates, at least sometimes, that what appears to be a commodity product or service doesn’t have to be the same as everyone else. Continue reading

This Law Firm is a Marketing Powerhouse

It’s no longer a surprise to see a law firm or medical practice marketing itself.

What stands out now is when one embraces marketing to grow its business — in this case a law firm advertising on sports radio station ESPN New York 98.7 FM.

That’s worth a deeper look.

Cordell & Cordell is a nationwide law firm that “levels the playing field for men in family law cases.”  They operate in 29 states, with more than 100 offices and a team of 170+ attorneys.

Credit: Cordell & Cordell.

Credit: Cordell & Cordell.

I like the fundamentals that underpin the Cordell & Cordell go-to-market and growth strategies.

1.  Sharp Business Focus.   There’s no room for misunderstanding.  Cordell & Cordell is “the law firm for men going through divorce and/or related issues such as child custody.”

2.  Clear Positioning and Defined Target.  Cordell & Cordell are “advisors and advocates for men before, during, and after divorce.”  Take a look at this TV commercial:

3.  Easy-to-Understand Services and Benefits.  Spend less than 30 seconds on their website and you know exactly what the law firm does and whether it matches what you’re looking for. Continue reading