Bold Marketing: Travel Website Dares Customers with DNA Testing

The next time you’re facing a challenge that doesn’t have an obvious marketing answer, remember travel company momondo.

They came up with a terrific idea that wasn’t in any typical marketing playbook.

Credit: momondo

Credit: momondo

momondo partnered with an ancestry DNA testing service and created a poignant, emotional, and riveting video about people finding out who they really are – with surprise results, of course.

The powerful marketing idea? People will want to explore and learn more about their true ancestry and heritage. Continue reading

Has Crowdsourcing Gone Too Far?

Have marketers thrown in the towel on making decisions?

Specifically, I’m wondering:

Where is the line between using informed judgment to make solid, on-strategy decisions, and just opening the proverbial office door to say “Hey customer, you decide.”

Credit: Binghamton Mets.

Credit: Binghamton Mets.

The prompt for my contemplation is a re-naming contest initiated by a minor league baseball team in upstate New York.

It’s part of a business and brand overhaul initiated by new owner John Hughes, who purchased the Double-A Binghamton Mets (affiliated with the New York Mets) in December 2015. The team had been owned by a local group for 24 years. Continue reading

Topps Hits Marketing Home Run with New 24-Hour Baseball Cards

This is how to keep a 65-year-old brand fresh and relevant!

Topps, which offered its first baseball cards in 1951, has launched a new card series catering to today’s always on, Internet-connected fans.

TOPPS NOW is a limited edition, 24-hour-only series of baseball cards that’s been available since opening day 2016. New cards are offered for sale based on actual, daily performance.

Credit: Topps.

Credit: Topps.

According to the company:

“The physical cards will be available the very next day to purchase through Topps.com, but for just 24 hours, and will not be available for purchase again.”

“Magical moments will be captured on baseball cards the very next day, giving fans everywhere a chance to own a piece of history almost immediately,” added Clay Luraschi, Topps’ Vice President of Product Development.


This new baseball card product range is a terrific marketing idea. Continue reading

How ESPN’s College Football Megacast Can Impact Your 2016 Marketing Plan

ESPN offered 15 different viewing and listening choices for the 2016 college football championship game last night.

Read on for six business and marketing lessons of Megacast.

What Is Megacast

In addition to its flagship channel, college football fans, general sports fans and the media-technology-curious were able to explore other game experiences across ESPN’s television network, on radio, and/or mobile via the Watch ESPN and ESPN apps such as:

  • Film Room, ESPN Voices, Homer Telecast, Spider Cam, Pylon Cam and more.

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Why ESPN Does Megacast

First, it’s about engaging with the customer. This is a core part of ESPN’s marketing and programming strategy.

Continue reading

Marketing is Fun, Differentiation is Hard. Part 3 of 3.

This is the final post in a three-part series this week on marketing differentiation.

Part 1 highlighted New York City wine retailer Taste Wine Company (User Experience Innovation Creates New Kind of Wine Store). The innovative idea propelling this new venture: shoppers can taste every bottle before buying!

Part 2 featured European hotel brand Mama Shelter, and their USA launch in Los Angeles (Redefining the Boutique Hotel Experience for an American Audience).


In this final installment, we’ll take a look at the Jewish National Fund (JNF). Why did a nonprofit best-known for planting trees in Israel participate at this year’s South by Southwest® (SXSW®) festival?

Kosher Carne - JNF at SXSW 2015

“Meet Me at My Place” or Create Experiences Where Your Customers Are

It’s a common marketing desire:  How can we broaden our reach and attract new customers? Continue reading